Question 1

What do I need to bring?

Accepted Answer

Please bring suitable swimwear, two towels (one for sitting on, one for drying), drinking water, flip flops or sliders and a robe (if you have one). We also recommend some warm clothing for after the experience.

Question 2

How many people does the sauna hold

Accepted Answer

Our maximum capacity is 8

Private sessions can have up to 8 people.
Community session can have up to 7 people, to give that little extra comfort for sharing

Question 3

When should I arrive?

Accepted Answer

Please arrive 15 minutes before your booking to allow time to park and head to the sauna for a quick briefing and to get changed if necessary (although we recommend arriving in your swimwear)

Question 4

How can I book?

Accepted Answer

All of our sessions are pre booked so head over to our booking page on the website

Any problems please email: hello@thepinksauna.co.uk

Question 5

Where can I find The Pink Sauna

Accepted Answer

We will be popping up all around Norfolk. 
The details for each site are shown on the booking page.

Keep up to date with our latest updates by subscribing to our mailing list and following our instagram @thepinksauna

Question 6

Is there parking?

Accepted Answer

Each venue is different but there will always be available parking.

Sea palling - Clink Road car park, pay and display machine 
Burston - Free parking on site

Question 7

What about the weather?

Accepted Answer

We are open all year round and in all weathers. In fact we quite like a bit of rain to add a bit of atmosphere to the sauna experience

The only weather that stops play is high winds or thunder/lightning. If there is a weather warning in place or winds are above 45mph we will contact you to reschedule your booking with as much notice as possible

Facilities and shelter are fairly limited at all our locations so please come dressed appropriately

Question 8

What facilities do you have?

Accepted Answer

Facilities are fairly limited at all our locations so we recommend coming appropriately dressed for your sauna session and removing jewellery at home

We do not have changing facilities or a designated storage area so please leave any valuables at home or in your car

The saunas have hooks to hang your robes and towels

There are public toilets very close to all our saunas - please check council websites for opening times

Question 9

Who can use the sauna?

Accepted Answer

We try our very best to make the sauna as inclusive as possible. However, due to the nature of the sauna there are some reasons why you might not be able to use our saunas.

All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.

Children between the ages 7 to 15 are permitted to use the saunas during private sessions only (full sauna to be booked) as long as an adult family member/guardian is present at ALL TIMES during the hire/use of the sauna

Anyone under the age of 7 is NOT permitted to use the sauna

Anyone 16 and over can use the sauna in any session

Question 10

Will I be sharing a sauna?

Accepted Answer

This depends on your booking. Our community sauna sessions are open to all and unless you book the full capacity during your time slot you will be sharing the sauna with others. Don't fear though, we've found the sauna a great place to make new friends

Of course if you'd prefer some privacy please either a private hour or you have the option to book the full sauna capacity during your chosen time slot (for example on full moon sessions where they are open to all)

Question 11

What is your cancellation policy?

Accepted Answer

We will refund or reschedule any booking up to 48 hours before your visit. Any refunds will be minus a £5 admin fee but there is no fee for rescheduling

If you wish to reschedule your booking you can do this yourself if you are a site member or booked via the wix spaces app. Otherwise please email hello@thepinksauna.co.uk with the booking details (Name, Date, Time, Location)

For a refund please email hello@thepinksauna.co.uk with the booking details (Name, Date, Time, Location)

If you do not show up or cancel on the day of your booking you will not be refunded or rescheduled

Question 12

Are there any rules?

Accepted Answer

Our simple sauna etiquette is as follows:

1. ​Sauna sessions of no longer than 20 min at a time (we recommend 5-15 min sessions)
2. Following operators’ instructions on how to pour water onto hot rocks
3. Only pouring the provided ‘sauna water’ on hot rocks and nothing else
4. Entering and exiting sauna in a safe manner
5. Keeping access points clear to allow other users to exit safely and swiftly if needed
6. Remove shoes prior to entering the sauna and ensure feet are clean
7. Not touching any part of the stove
8. Sitting on a towel within the sauna
9. Behaving in a respectful way to all other bathers
10. Keep your (swimwear) bottoms on
11. Rinsing prior to using any cold plunge baths, if provided

Question 13

How do I sauna?

Accepted Answer

Rinse - Hot - Cold - Rest

1. Have a shower before sauna
2. Sit on a towel in the sauna
3. Get warm (usually 5-15 mins)
4. Get cold - have a plunge (rinse first if using an ice bath)
5. Rest - allow your body to reach equilibrium 
6. Repeat

Top tip:
Follow your heart. Notice your resting heart rate before the sauna. Notice how it speeds up during sauna process. Notice it come back down during cold plunge. Notice it settle during rest. When it is back to normal is time to return to the sauna.

Question 14

What are your opening times?

Accepted Answer

Our standard running times at sea palling are:

Saturday 9am-5pm
Sunday 9am-5pm

Full moon 5-9pm

Sunrise sessions 7:30-9am

Burston: 
5-9pm

Question 15

Is there a minimum age?

Accepted Answer

For private sessions: 
Age 7 and over are allowed however children under 16 must always be accompanied by an adult inside the sauna.

For community sessions: 
Age 16 and over are allowed only.

FAQ

Get in touch

Follow us on Instagram @thepinksauna

FAQ

Get in touch

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Follow us on Instagram @thepinksauna